Archive | saying

Ep. 26 – Check Your Bias

We all carry our biases with us. They are there in the music we listen to, the TV shows we watch, the news sources we trust. We live our lives through experiences that shape us and our views of the world, which naturally creates preferences and biases. But what should we do with our bias […]

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Podcast Ep. 21 – Social Media’s Broken Promise

Back in the early days of social media we used to laugh at clients and nay-sayers who were afraid of “losing control” of a conversation or encountering negative comments. “Pishaw!” we’d reply and then educate them on the value of starting conversations with their customers and followers. After all, the conversations were happening with them […]

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Podcast Ep. 19 – 3D Printing FTW!

Apple did what Apple does by forcing us all to change our ways because… “courage.” Yes, Apple has killed the headphone jack but gave us wireless earbuds. Of course, there must be hundreds of people out there who have already lost one of those earbuds, because…dumb. Leave it to 3D printing to solve the problem […]

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Podcast Ep. 13 – The Object Voice

We’re all pretty familiar with the personal data tools out there, from Fitbit to Mint…we’re tracking more and more about ourselves. But what if we apply goals to all that data tracking? We see it with the evolution of counting steps to tracking those steps against the goal of being able to run a marathon. […]

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Podcast Ep. 12 – The Personalization Index and Ambient States

Tom and I reminisce about our workshop at last year’s Giant conference in Charleston, South Carolina where we introduced the concept of an ambient state of connectivity. In that workshop we walked folks through the personalization index, created with our friends and colleagues Amanda Bernard and Barb Wallace, and how we’re moving to a new […]

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